Terms, Condition, Privacy, Cookies

Conditions of use

Conditions of using this website

1. This website promotes the business and products referred to on it. In these conditions, we will refer to this business as the ‘Advertiser’.

2. A wide range of intellectual property rights are used in and relating to this website, including:

  1. the trade marks and logos of the Advertiser;
  2. the design, text, graphics, photography and other content of the web pages on this website, together with all the web addresses associated with those web pages.

3. The Advertiser is the owner of these intellectual property rights.

About these conditions

4. If you access or use any part of this website you agree to these conditions. If you do not want to agree to these conditions, do not access or use this website.

5. We may change these conditions at any time without giving you notice. Please check these conditions from time to time for any changes. By continuing to use the website you agree to all the changes we make to these conditions.

Using this website

6.We collect and use information in line with our Privacy Policy. By using this website, you agree to the way in which we collect and use your information.

7. You cannot use this website:

  1. for any unlawful purpose;
  2. to send spam;
  3. to harm, threaten, abuse or harass another person, or in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers;
  4. to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
  5. to tamper with, update or change any part of the website;
  6. in a way that affects how it is run;
  7. in a way that imposes an unreasonable or disproportionably large burden on us or our suppliers’ communications and technical systems as determined by us; or
  8. using any automated means to monitor or copy the website or its content, or to interfere with or attempt to interfere with how the website works.

Disclaimers

8. You use the website at your own risk.

9. You should not rely on the website for advice.

10. As far as the relevant laws allow, we do not guarantee that:

  1. there will be no problems with how you use the website; or
  2. the computer or server you use to log on to the website is free of viruses or other harmful programs.

Limits to our liability

11. Under no circumstances will the owner or operator of this website, or any of their group companies, employees, officers or agents, or any other organisation involved in creating, producing, maintaining or distributing the website be liable for any loss of:

  1. profits;
  2. business or business opportunities;
  3. savings you expect to make;
  4. goodwill;
  5. use of, or corruption to information; or
  6. information.

12. If we do not keep to these conditions, they will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result of:

  1. using or relying on the website;
  2. not being able to use the website;
  3. any mistake, fault, failure to do something, missing information, or virus on the website or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;
  4. theft, destruction of information or someone getting access to our records, programs or services without our permission;
  5. goods, products, services or information received through or advertised on any website which we link to from this website; or
  6. any information, data, message or other material which you email, post, upload, reproduce, send, or otherwise distribute or receive using the website.

The whole agreement

13. These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply.

The law

14. The laws of England and Wales apply to your use of the website and these conditions. We control the website from within the United Kingdom. However, you can get access to the website from other places around the world. Although, these places may have different laws from the laws of England and Wales, by using the website you agree that the laws of England and Wales will apply to everything relating to you using the website and you agree to keep to these laws. We have the right to take you to court in the country you live in.

Cookie Policy

What are cookies:

We and our business partners collect information about your use of our website through cookies. Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Most major websites use cookies.

What cookies are used on this Website:

The cookies we use on this website are broadly grouped into the following categories:

Essential – Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie used to enable you to log into your account on the website or which allows communication between your browser and the website. Our cookie preference cookie described in the section “How can I reject or opt out of receiving cookies?” is also an essential cookie. You may not be able to use our website without these cookies.

Analytics – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.

Social Sharing – We may use cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about a product advertised on our website.

How can I reject or opt out of receiving cookies?

When you first visited this website you will have been shown a message bar drawing your attention to the fact that this website uses cookies and inviting you to review this cookie policy to help manage your cookie preferences. If you do not manage your preferences despite this prompt a cookie preference cookie will be dropped confirming that you consent to us using the cookies detailed in this cookie policy, this cookie preference cookie will last for no more than 5 years.

Please note that we can’t always control third party cookies stored on your machine from our website and where this is the case you will need to visit the relevant third party’s website directly to manage cookies stored on your machine by them. Please see our “Third Party Cookies” section below.

If you want to reject cookies we use from this website you will need to:

  1. delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit www.allaboutcookies.org. By deleting our cookie preference cookie the next time you visit this website the cookie message bar will appear again inviting you to again reconsider your preferences; and/or
  2. if you only want to reject some or all of the third party cookies you will need to visit the relevant third party’s website directly to manage cookies stored on your machine by them. Please see our “Third Party Cookies” section below

Please be aware that disabling cookies may impact the functionality of this website.

Third party cookies:

Some of the cookies described in the “What Cookies are used on this Website” section above are stored on your machine by third parties when you use our website. We have no control over these cookies or how the third parties use them. They are used to allow that third party to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see:

  1. Internet Advertising Bureau website at http://www.youronlinechoices.com/ where you will be able to opt-out of receiving Interest-Based Advertising cookies from some of the third parties listed below; and/or
  2. the third party’s individual privacy policy listed below:

Google analytics:
Google Analytics provides anonymised data about the visits made to our website. Google also store cookies which allow the “Google +” social sharing functionality.

Woocommerce:
To keep track of cart data, WooCommerce makes use of 3 cookies:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Privacy Policy

This privacy policy is about the way information collected is used. No personal information is collected however information is collected about how users access and use this website.

1. The information collected and used

If you use this website, you are in control of what information is collected, but if you choose not to share your information, you may not be able to access or use some areas of this website.

1a. How information is collected

This information may be collected, stored and used when you use this website and when you call the business.

1b. What information is collected

The information collected and held may include but is not limited to:

  1. information about your computer and about your visits to, and use of, the website (including your IP address, approximate geographical location, browser type, referral source, length of visit and number of page views);
  2. if you call the Business, your phone and/or mobile phone number and the time, date and day of the week and length of your call; and
  3. any other information you may provide to the provider of this site.

1c. Using cookies or other on-device storage

Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. For further information (including how to opt out of cookies) please go to the Cookie Policy.

2. How information collected is used

2a. When you use this website

When you use this website, information is collected. It will be used for the purposes set out in this privacy policy.

2b. Customisation of this website

The information collected when you use this website may be used to build up a picture of your interests. This information may be used to try to make sure that when you visit or use the website, you don’t miss offers and information that might interest you. This is called advert targeting.

2c. Tracking how the website is used

Information may be collected about activity on the website, or other organisations may be used to collect it and to share it. This information is used to:

  1. analyse statistics;
  2. track pages and paths used by visitors to, or users of, the website;
  3. target the adverts or offers, such as banners, on the website and on the websites of other organisations; and
  4. track the use of the internet banner adverts and other links from marketing partners’ websites to this website.

For these purposes, the information on the path you take to get to the website and on some of the pages you visit or use through the website, using cookies, web beacons and other on-device storage will be retained. For information about web beacons, or the organisation used (including how to decline their cookies), please go to the Cookie Policy.

3. Disclosure of your information

Your information will not be passed to any other party or parties.

4. How your information is kept secure

The security of information is taken very seriously. Technology and security policies are in place to protect the information held.

5. How changes to this privacy policy may occur

This privacy policy may be updated from time to time so you may want to check it each time you visit the website.

Ordering Products

Orders are welcomed by telephone to our order hotline 01384 639990 by post, email to orders@ajtupholsterysupplies.co.uk, or via our website shop at www.ajtupholsterysupplies.co.uk, where you can open a professional account. Payment is with order, unless previously arranged. Goods are not supplied on a sale-or-return basis. All prices shown on our website include VAT and are quoted in British Pounds Sterling.

Processing and Delivery

Orders are usually processed and despatched within 24 hours during the working week. However, due to prevailing workloads please ensure that all orders are placed before 12 noon to ensure same day dispatch. Orders are sent to your delivery address and may take as long as 5 working days to reach you; our carriers do not deliver on Saturdays or Sundays. If you will be out during the day then please inform us of an address of where the parcel may be sent. Carriers will now only try to re-deliver your parcel to you once after a failed attempt before returning it to us. Should your parcel be returned to us then you will be contacted and you will be charged for re-delivery. We use Interlink and the Post Office depending on the weight of your order.

Please carefully check your parcel on receipt for damages and contact us within 5 days of receipt. We cannot exchange or replace after this period.

Our postage charges are £4 (up to 2kg), £7.50 (up to 5kg), £8.50 (up to 10kg) and £2.50 per 5kg above 10kg, to mainland UK only.

Company details

AJT Supplies Limited
Unit 7b Portersfield Road
Cradley Heath
B64 7BN

Registered number 05756410

VAT Number 892 673 771